Sunday, January 8, 2012

Merchandise Returns

Ever lent something to someone and when it was returned to you its damaged? or worst, it was never returned to you at all? It's really frustrating when things like these happen. For an obsessive-compulsive person like me, I truly despise it. Why? because I worked hard to be able to buy that thing and another person will just lose or damage it? I don't even allow it to be dropped or scratched and yet another person will? Tsk.tsk.

I am not generalizing but some people are indeed like these. I wish people learn to understand the value of the object they have borrowed. Borrowed objects are meant to be returned to the owner as how it had been lent to them.

With regards to this, we would like to share a personal experience we had that involved renting out costumes. I will not post the whole story here again but you may read full story here and see full pictures here.

In a short gist, Ms. Janice Cerdon who works for Global Destiny Cable borrowed our Tron costume set for their Christmas party presentation last Dec.22 at SMX MOA. We gave it to them in very good condition yet when they returned it to us, it had been reduced to trash. It was heart-breaking, frustrating and furiously aggravating. We wanted them to pay for the costumes or even replace it  but they didn't want to take any responsibility for it. They wanted us to settle for less to which we declined because we feel that its the right thing to do. We'd rather blacklist them than accept their monetary offer because if we did, it will only imply that we were okay with what they did to our costumes.

Let this serve as a warning and a lesson for everyone - the times have changed. We can no longer be idealistic and trust anyone without protecting ourselves.

So to all our fellow cosplayers, be careful in renting out your costumes to strangers. Prepare a contract/agreement that would cover you from untoward incidents. It's better safe than sorry and we should never let opportunistic individuals and groups take advantage of our passion, our hobby. We spend so much more than money in making our beloved costumes and no one has the right to destroy it.

Trust is like a vase.. once it's broken, though you can fix it the vase will never be same again.

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